Shipping Policy

*Please note that all liquids (Bio D, FILL, Greenscents & Faith in Nature liquid products) of 400ml or more are local delivery only.All our other products are available for local and national delivery.  If you live outside our delivery area and are interested in any of our liquid products please contact us *.

Local Delivery (by bike or electric van)

Delivery within Castle Ward (Cambridge), Darwin Green, Cottenham, Eddington, Girton, Histon & Impington, Landbeach, Milton, Oakington, Waterbeach and Westwick is free. Refill deliveries on specified day for village (see here ). Non refill deliveries within 1-3 days (within 5 days for orders under £5).

Standard (3-5) Days Shipping

Standard Shipping is £3.25 to all UK postcodes.

Delivery will be using Royal Mail. 

Next day delivery 

Next day delivery nationwide is £7.50.  Royal Mail/other courier depending on weight. 

*NOTE: FOR NEXT DAY DELIVERY, ORDERS RECEIVED BEFORE 12PM MON-FRI WILL BE DISPATCHED THE SAME DAY. ORDERS RECEIVED AFTER 12PM ON FRIDAY AND OVER THE WEEKEND WILL BE DISPATCHED ON MONDAY.

Sustainability

We are committed to environmental sustainability for all of our operations and are working on ways to make all our standard and next day shipping carbon neutral whilst still providing a competitive price to our customers.

All our packaging is compostable and/or recyclable and we use parcel tape that can be left on the parcel when recycled. We will minimise the packaging we use and will seek to re-use boxes and filling, wherever we can.

Please reuse your boxes or if you are making use of our local refill service feel free to return them to us for re-use